Contact information

We're a small team, and we read every message ourselves. Whether it's a question about a piece, an order, sizing help, or something we've never been asked before, we'd love to hear from you.

Most messages get a reply within a day, often sooner.

Email Us

For most things, the fastest way to reach us is email:

care@houseofestara.com

Include your order number if your message is about an existing order, it helps us help you faster.

What We Can Help With

• Order questions — tracking, delivery, changes, anything in between
• Sizing help — not sure of your ring size? Need help picking? Just ask
• Returns, exchanges, and resizing — see our Returns & Warranty Policy for details, or email us to start
• Custom and personalized pieces — engraving, design tweaks, special requests
• Press, partnerships, and collaborations — we'd love to hear from you
• Anything else — if it's on your mind, send it our way

Where We Are

House of Estara is a brand of Grandoria ESales LLC.

15442 Ventura Blvd., Ste 201-888
Sherman Oaks, Los Angeles, California 91403
United States

(Note: this is our administrative address. We're an online-only brand and don't have a physical showroom open to the public yet.)

Accessibility

We're committed to making our website accessible to everyone, including people with disabilities. If you have trouble using any part of our site or you'd like to share feedback that helps us improve, please email us at care@houseofestara.com. We respond within a day and will work with you to provide the information or service you need in an accessible format.